How to Choose the Right Supported Living Provider in California
Choosing the right Supported Living provider is essential for ensuring safety, independence, and high-quality care. Here’s a guide to help families and Regional Center coordinators make informed decisions.
1. Check Staff Training & Qualifications
A strong SLS provider ensures their team is trained in:
Personal assistance
Safety practices
Medication support
Behavioral approaches
Emergency protocols
2. Look for Person-Centered Planning
The provider should build plans around the individual’s goals — not a one-size-fits-all model.
3. Review Communication Practices
A great provider keeps open communication with:
Clients
Families
Regional Center Coordinators
Healthcare professionals
4. Ask About Safety & Emergency Procedures
A reliable SLS agency must have:
Clear emergency plans
24/7 on-call support
Staff trained in crisis response
5. Evaluate Their Experience With Regional Centers
Working well with VMRC, NBRC, or SARC ensures smooth authorization, documentation, and coordination.
6. Understand Their Support Philosophy
The provider should focus on independence, dignity, and respect — not control or restriction.
7. Review Their Reputation
Look for:
Transparency
Consistency
Kindness
Reliability
How Feel At Home Services Meets These Standards
We take pride in offering:
Highly trained support staff
Personalized, person-centered planning
Strong partnerships with VMRC, NBRC, and SARC
Compassionate care that promotes true independence
